Frequently Asked Questions

General Questions

Slackhai LTD is involved in cloud mining and cryptocurrency trading, which enables our company to earn Bitcoins and other currencies without mining hardware, software, electricity, or bandwidth.
You can contact our support through clicking the "Contact Us" link. We offer support through Contact Form, and E-mail.

Account Questions

To register a new account, simply click the "Signup" button and fill out the required information.
For security reasons, we do not allow users to change their e-mail after registration. If you would like to change your e-mail, please contact our support and we will change it for you.
Yes, you can register multiple accounts from the same computer or IP address, but they cannot be your referral.
You can change your payment withdrawal address by clicking the "Settings' button on the menu after logging in to your account. Enter your new payment address and save the changes.

Deposit Questions

The minimum deposit amount is $50, the maximum you can deposit at one time is BTC 100 for each deposit. You can make deposit higher than BTC 100 by several deposits.
Your deposit is automatically added after 1 network confirmation for Bitcoin but for PM and payeer this will be added instantly.

Withdrawal Questions

For PM, the minimum amount for withdrawal is $1, For Bitcoin the minimum amount for withdrawal is BTC 0.0005, There is no maximum limit for withdrawal.
You can request a withdrawal by clicking the "Withdraw" button in the member's area and entering the amount you want to withdraw.
No, there are no fees for withdrawal.
Your withdrawal is sent Instantly after it is requested .

Affiliate Program

No, you do not need to make a deposit to take part in our referral program.
You can see your upline by clicking on "Referrals", and you will see the username of your upline. If there is no username there, it means you have no upline.